Returns & Exchanges
If you are not completely satisfied with your purchase, you may return or exchange your eyewear within 30 days of delivery, provided they are in original condition.
1
Initiate Return
Visit our Returns Portal and enter your order number and email address to start the process.
2
Pack Your Items
Securely place the frames in their original case and packaging to prevent damage during transit.
3
Attach Label
Print the prepaid shipping label provided by our portal and affix it to the outside of your package.
4
Receive Refund
Once our quality control team inspects the return, your refund will be processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing